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On this Page: Email Directory
Phone #s and Hours
About Us About Our Seed
Lost Package? Warranty
Alternate Number: 1-866-NoMowGrass 866.666.6947
SkyPE ID: NoMowGrass *
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Contact Emails: *
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If you need help tracking or locating your order:
Orders@index.html
with your first/last name, phone number and date of order.
For general help with maintenance or planting:
Support@index.html
Submit a comment or picture for the website:
Include your name and location pls.
SUBMIT@index.html
Comments about website:
Web@index.html
Lost Packages: First you need to check your tracking number to
be sure the address is correct and if the package is at your
local office. Then email us: (Include your first / last name,
address and order date.) We will try to everything we can,
however, once a package leaves our facility, it is "out of our hands." See:
Lost Package Policy below.
HELP@index.html
If you still have problems - contact the web site owners
directly:
index.html
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*Email :
Canadian Main Office
Phone: (519) 341-5158
Address: 60 Pinnacle Crescent, Guelph, ON N1K 1P6 Canada
Email:
clarke.snedden@nomowgrass.ca
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* U. S. OFFICE HOURS:
SPRING | SUMMER | FALL
* M-F 8am - 4pm CENTRAL TIME *
WINTER Tuesday & Thursday * 8am - Noon CENTRAL TIME *
Phone numbers: Toll Free:
1-888.Low.Grow * (888) 569.4769 *
SKYPE Phone: (507) 933.4185* (Leave message when not forwarding calls).
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*ABOUT US: * Established in 1994 and a proud member of the Better Business
Bureau for South Dakota & Minnesota. We take pride in providing the shortest
natural hybrid and native grasses available on the market.
We strive to provide our environmentally conscience customers with quality and
prompt service. Use the links above to tell how we're doing!
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ABOUT OUR SEED We only offer Premium Grade Select
Seed. This means you can be assured of quality and high germination as well as
freshness in all our seed products.
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Lost Package Policy: Most packages are shipped within 48 hours and tracking
numbers via the carrier are emailed when email addresses are listed with the
order. We do every thing we can to provide fast delivery of your package and to
keep you informed of a timely delivery. However, we can not be responsible for
packages lost, delayed or misplaced by any carrier. To ensure proper delivery
of your package, please include your phone number in the additional address
space provided at the check out as well as your email address for delivery
notification.
Refunds on Returns: We do not refund shipping costs or accept returned packages
COD. Returns are subject to a 25% re-stocking fee.
Refunds are paid via PayPal unless specifically requested via check.
Refunds are paid to the account who purchased the product and all refunds must
include a copy of the invoice or packing slip. Additional PayPal money transfer
fees may apply.
index.html guarantees all products leaving our facilities at the time of
shipping are healthy and weed free unless stated. Once your package leaves our
facilities we can not guarantee timely delivery of seed or plants. We recommend
you purchase insurance on live plant packages. Tracking numbers for packages
deliverable within the US borders are available when your email address has
been listed and are available by calling Customer Service (1-866-No-Mow-Grass).
For International orders please contact your local NoMowGrass Dealer.
index.html has a Quality Commitment to you "Our Customer" to sell only
products of the highest quality. Occasionally there may be instances in which a
product does not meet your expectations. In that event our warrantee applies to
our seed. In the case of products or seeds, labeled or manufactured by
companies other than index.html --- the individual warranty or guarantee of
that specific product applies.
Due to conditions beyond our control we can not guarantee anything other than
our grass will sprout as described when watered on a regular basis and that
your grass seed is for your zone and climate. Please check to make sure your
seed purchase is for your zone and growing conditions prior to purchase.
Subject to the limitation of liability herein set forth, our company warrants
that the seeds or plants sold are as described on the container, within
recognized tolerances. LIABILITY ON THIS WARRANTY IS LIMITED TO THE PURCHASE
PRICE OF THE SEEDs or plants. In no event shall we be liable for the crop or
lack thereof, or for any loss due to negligence, or the failure, impairment, or
quality of the crop or varietals variance therein, whether such loss results
from the breach of the foregoing warranty, from breach of any other provision
of the buyer's contract for the purchase of said seeds or plants, or from any
other cause.
NoMowGrass MAKES NO OTHER WARRANTY EITHER EXPRESS OR IMPLIED AS TO
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF SEED OR PLANT
SOLD. The seeds or other merchandise are sold at the price quoted only upon the
condition that the above disclaimer of warranty and the limitation of damages
are part of the basis of that bargain and sale agreement. Seeds or pants not
accepted under these terms should be returned within 20 days, in the original
unopened container, and the Buyer will receive a refund of the purchase price
paid. Buyer may at his choice receive a "replacement" item of the same
merchandise or seed, providing that a replacement item is available.
NoMowGrass is a strong believer in working with a customer to resolve issues.
We encourage you to learn more about our products and to contact us when you
have a specific problem with a product purchased from our company. --- We will
do our best to satisfactorily resolve any problems that occur. The specific
sale of our products and acceptance by you the customer requires an agreement
that any and all legal actions that may result as a part of any defect or other
occasion, must be filed in the home state and county of index.html; I.E:
State of Minnesota. NoMowGrass will act on your behalf to work with you in
submitting your complaint to the manufacturer.
Seller's damages are limited to the purchase price of the seed or plants.
Seller makes no other warranty of merchantability or fitness for a particular
purpose. No refund or replacement will be made without return of proof of
purchase and container. Refunds are limited to the price of the product. It is
the consumer's responsibility to pay to return any un-opened products. Postal
expenses are not covered and non-refundable.
Instructions are included on most seed packages concerning refunds / guarantee
procedures.
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1-888-Low.Grow 888.569.4769
